Did you know that you can help out future patients and your healthcare professional at the same time just by creating a quick, truthful review online?
Considering an increasing number of people depend on online reviews in selecting a healthcare practitioner, simply sharing your experiences can convince someone to finally seek the help they need. Plus, you can help your hearing care provider to address any problems that could augment the practice—in turn assuring a positive experience for future patients.
Are you ready to make a difference in people’s lives? Here are four additional reasons why you should review your hearing care professional on the web.
1. It’s simple to post a review online
Numerous hearing care providers have a website with a web page focused on reviews, and this is the optimum place to begin. Simply navigate to the website, find the review link, and publish a quick review directly on the website—all in less time than it takes to make a cup of coffee.
2. You can help people to finally get the help they need
As stated in a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will put their trust in web-based reviews as much as personal recommendations.
That means 8 out of every 10 individuals will take your review as seriously as a personalized recommendation. So if you had an enjoyable experience, providing a favorable online review is without question the best way to get the message out, supporting other people to get the same high quality of care.
3. You can help provide a fair picture of the practice
Studies have shown that people are substantially more likely to publish reviews following a bad experience than after a positive one. This creates a negativity bias that can portray the practice in a bad light.
Nobody is perfect—and no practice is either. Regardless of whether the negative reviews are called for or not, they will likely get posted. And if the positive experiences go unpublished, this will produce a distorted picture. If you think that the practice deserves a good reputation, you can help them out by writing a positive review.
4. You can help your hearing care provider improve the patient experience
We believe in truthful, respectful reviews, without regard to whether those reviews are positive or negative. But we also feel that attempting to resolve issues privately is the ideal place to start.
If you’ve had a negative experience, it’s always best to first get in touch with the practice privately. Typically, the issues can be remedied whereby both parties are satisfied. Although, if the issues were not dealt with to your satisfaction, you may feel that your negative experience must be shared.
If that’s the case, in the name of honesty, you may want to publish respectful suggestions that can help the provider enhance the patient experience. This ultimately helps the practice and creates a more rewarding experience for prospective patients.